#Xbox asking for alternate mac address how to#

Click on the “Settings” icon on the left side of your Xbox Live.The IP and DNS settings can also affect the connection between your Xbox One and Xbox Live. Now try to see if your Xbox One can connect to Xbox Live.Ĭhange the IP and DNS settings on Xbox Live Release your hands and wait until the power light comes on.Note: You should see the power light flash. Press and hold the reset button on the modem with a pen or stylus for 30 seconds.Wait and then turn the console back on by pressing the same Xbox button on the console.Press and hold the Xbox logo on the console until the console turns off.Sometimes a hard reset can help fix strange problems.Ī complete reset of the Xbox One controller and modem allows many users to fix the “Xbox One will not connect to Xbox Live” error.

#Xbox asking for alternate mac address how to#

How to fix the Xbox One error “Additional authentication required If the “Additional Authentication Required” error is caused by a local mismatch, you can force the Xbox One system to clear all temporary data by forcing it to shut down during a test connection or by turning off the power.įinally, if nothing else works, you should contact your Internet Service Provider (ISP) to find out if you have a security breach or, a contract that caused them to restrict your network. In this case, you will need to go into your router settings and disable access control or remove the Xbox console from the list of blocked devices. Note that this type of Xbox One error may also be encouraged by your router if you have previously set up a network lock. What is causing the Xbox One “Additional authentication required” error How do I authenticate hotel WiFi on my Xbox?.How do I authenticate the network on my Xbox One?.Why is my Xbox reporting that additional authentication is required?.Check the services connected to the Xbox Live.

Change the IP and DNS settings on Xbox Live.

How to fix the Xbox One error “Additional authentication required.

What is causing the Xbox One “Additional authentication required” error.